At Andes Touring, your safety is our priority so you can enjoy your adventure to the fullest. However, we all know that the unexpected can happen at any time. Learn more about our safety standards.
Our company has established evacuation procedures, and our guides are trained and equipped to carry them out. However, in some cases, external resources like helicopters or ambulances may be required. In Chile, government agencies provide rescue services free of charge, but availability is limited, and response times can be lengthy. Private services can be a faster and more efficient alternative when time is critical.
Chile has a well-developed healthcare system, but some of the areas we travel to are remote. In case of a medical emergency, transfer to a hospital in a larger city or a private clinic may be necessary. To join our trips, you are required to have insurance that covers emergency medical treatment, hospitalization, and medical evacuation. Proof of coverage must be provided before your trip begins.
If you get sick, injured, or face a last-minute family emergency or any other situation that forces you to cancel your trip before or during your journey, we are unable to issue refunds as stated in our Terms & Conditions. Therefore, we strongly recommend adding trip protection when purchasing your travel insurance. If you choose not to, you accept the financial risk associated with your trip costs.
To ensure your peace of mind and safety, Andes Touring partners with Global Rescue, the world’s leading travel protection provider. Global Rescue offers medical, security, travel risk, and crisis response services, with operations centers staffed 24/7/365 by experienced professionals. Their team is prepared to handle any situation that may arise during your trip to Chile—whether it’s legal assistance for a lost passport, medical support for food poisoning, help with misplaced luggage, or an emergency air evacuation due to a skiing accident.
You can customize a Global Rescue membership for a single trip or an extended period, tailoring it to your specific needs by selecting the services that best suit you.
Additionally, their IMG Signature Travel Insurance provides coverage for a wide range of unexpected expenses while traveling, giving you peace of mind knowing that the value of your trip is protected if needed.
For the ultimate peace of mind during your dream ski trip to Chile, we highly recommend getting both services.
Please note that during our trips, we will not be traveling above 4,600 m (15,000 ft) unless specifically stated otherwise.
